I needed the body shop after a deer hit my car. Harold was very knowledgeable. He had everything arranged for dealing with my insurance, speaking with my adjuster, and getting a dealer rental ready. It was so seamless, the work was flawless, and it was all taken care of with no hassle for me. Bonus: the shop cat the will snuggle on your lap while you are waiting! (They will ask if you are okay with it.) It���s really home-y feeling dealing with them!