About us
McCredy Motors
We are a local small town Chevrolet dealership that's been serving the Norwich and surrounding areas for over 75 years. With our extensive knowledge of the automotive industry we pride ourselves on providing a hometown feel for our customers. Our #1 mission is to make sure our customers have a wonderful experience here, either with our dedicated Sales team or our talented Service Department. Not only do we care about our customers but we also are determined to provide a great work environment for our employees as well.
AUTOMOTIVE SERVICE ADVISOR
Job description
The Automotive Service Advisor position here at McCredy Motors is one that values both customer and employee satisfaction. This position is responsible for service writing, as well as scheduling customer appointments and coordinating the work schedule of the mechanics here. This position also entails vigorous training from GM to make sure all processes and vehicle education is up to date.
The Automotive Service Advisor position here at McCredy Motors is one that values both customer and employee satisfaction. This position is responsible for service writing, as well as scheduling customer appointments and coordinating the work schedule of the mechanics here. This position also entails vigorous training from GM to make sure all processes and vehicle education is up to date.
AUTOMOTIVE SERVICE ADVISOR RESPONSIBILITIES:
- Scheduling customers service appointments
- Bridging communication between the technician and the customers to provide an effortless interaction
- Manage technician schedules
- Track GM performance
- Dealership safety compliance
AUTOMOTIVE SERVICE ADVISOR REQUIREMENTS:
- Leadership with progressive minded leadership style
- Service or Parts Management experience from a fast paced auto dealership is preferred
- Focus on building the very best customer service experience
- Very organized with exceptional time management and prioritizing skills
- Performance oriented - continuous desire to improve
- Proven CSI
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
Job Type: Full-time
Automotive Body Shop Manager
Job description
The Automotive Body Shop Manager here at McCredy Motors is responsible for conducting business with insurance adjusters, customers and other sources to assure a job is complete. Provide a reasonable department operation and maintain customer satisfaction while controlling expenses. She/he directs the activities of the Body Shop repair facility employees in performing body repairs, including schedules, productivity levels, and maintaining quality standards.
Job Duties
- Understand, keep abreast of and comply with federal, state and local regulations that affect collision repair operations, such as hazardous waste disposal, OSHA right-to-know, etc.
- Hire, train, motivate, counsel and monitor the performance of all Body Shop staff
- Direct and schedule the activities of all Body Shop employees
- Provide technical assistance as needed
- Maintain and supervise an organized, clean and safe work area
- Monitor Body Shop Technicians’ payroll records
- Establish and maintain good working relationships with all insurance adjusters, agents, tow companies, etc.
- Keep abreast of new equipment and tools available and recommend purchases
- Account for all documents; ensure that none are missing
- Schedule shop work as efficiently as possible
- Ensure all vehicles are repaired in accordance with factory and dealership specifications
- Maintain customer satisfaction
Job Requirements
- At least 3 years’ experience as Body Shop/ Collision Center Manager REQUIRED
- Dealership experience is preferred, but not required
- Ability to read and comprehend instructions and information
- Proven ability to manage a team
- Working knowledge of all aspects of repairs for damaged body parts and bodies of vehicles
- Valid driver's license
- High School diploma or equivalent
Job Type: Full-time
Job Posting: Tire and Lube Technician
Job Description
The Tire and Lube Technician position here at McCredy Motors consists of changing the oil, filters, rotating tires, servicing brakes, and other maintenance items. It will be part of a team effort to collocate with the service writers and the parts department to ensure proper communication and service for the customers vehicle for a timely and satisfying experience.
- Shop equipped with the newest technology
- Uniforms provided
- Discounts on products and services
- Highly productive shop
- Career advancement opportunities, promote from within
- ASE and state inspection certification reimbursement and all training expenses paid to further your career
- Continued Automotive Service Technician / Mechanic education, manufacturer hands on and web-based training
- Clean and professional work environment
- Competitive wages
Experienced Automotive Service Technician / Mechanic Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Training
- Paid Time Off
- Saturday Lunches
- Company Holidays
- Discounts on Products and Services
Experienced Automotive Tire and Lube Technician
- Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.
- Test-drive vehicles, and test components and systems, to ensure proper equipment performance.
- Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
- Executing repairs under warranty to manufacturer specifications.
Experienced Automotive Service Technician / Mechanic Qualifications
- 2+ Years’ Experience
- ASE Certification preferred
- Ambitious, hardworking presence in a team environment
- Excellent customer service skills
- Enjoy working in a dynamic environment
- Ability to learn new technology, repair and service procedures and specifications
- Minimum high school diploma or GED equivalent required
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
